-- A+ Certification '98 Test Answers --
 

Basic Computer Service Concepts
Section 1

  1. C                                     12. A
  2. B                                     13. C
  3. B                                     14. D
  4. B                                     15. B
  5. A                                     16. A
  6. D                                     17. B
  7. C                                     18. C
  8. B,C,E                              19. B
  9. A                                     20. A,C
10. C                                     21. B
11. B                                     22. B,D
 
 

PC Architecture
Section 2

 1. A                                       8. C
 2. C                                       9. B
 3. A                                     10. B
 4. C                                     11. +5VDC, -5VDC, +12VDC, -12VDC
 5. B                                     12. B
 6. B                                     13. B,C,D
 7. B
 

PC Memory Architecture
Section 3


  1. C                                     13. A
  2. B                                     14. D
  3. A                                     15. A,C,E
  4. A,B,E,F                           16. A
  5. B                                     17. B
  6. D                                     18. D
  7. B                                     19. B
  8. D                                     20. E
  9. A                                     21. C
10. C                                     22. A,B  (D is also acceptable)
11. D,E,F                              23. C
12. B
 
 

Disk System Architecture
Section 4


  1. B                                    9. B
  2. B,C                              10. D
  3. A                                  11. A
  4. D                                  12. D
  5. D                                  13. A,B
  6. D                                  14. C
  7. A,B                               15. A,B
  8. C
 

PC BUS Architecture
Section 5


  1. B,D                                9. D
  2. B                                  10. B
  3. A                                  11. A
  4. C                                  12. B
  5. B                                  13. A
  6. A,B                              14. C
  7. C,D,E,F                       15. B
  8. A  (B in special cases)
 

Peripheral Devices
Section 6


  1. B                                    9. D
  2. C                                  10. A,B
  3. A                                  11. C
  4. C,D                              12. B
  5. C                                  13. A
  6. A                                  14. D
  7. B,C                              15. C
  8. B
 

Installation and Upgrades
Section 7


  1. A,C                                9. A
  2. B                                  10. D
  3. F                                  11. B
  4. B                                  12. A
  5. D                                  13. B
  6. A,C                              14. B
  7. D                                  15. D
  8. B,D
 

How Printers Work
Section 8


  1. B                                    9. B,D
  2. E,B,A,C,D,F                10. C
  3. B                                  11. B
  4. A                                  12. D
  5. C                                  13. A
  6. B                                  14. A
  7. A,C,D                          15. B
  8. C                                 16. C
 
 

Networks
Section 9


  1. D                                  11. D
  2. B                                  12. C
  3. B                                  13. B
  4. C                                  14. C
  5. C                                  15. D
  6. A                                  16. A
  7. A                                  17. C
  8. D                                  18. C
  9. B                                  19. B
10. B                                  20. B
 
 

Safety
Section 10


  1. B                                    9. B,C
  2. B                                  10. D
  3. D                                  11. C,D
  4. A                                  12. B
  5. B                                  13. B
  6. C                                  14. B
  7. B                                  15. B,C,D
  8. D
 
 

Customer Service
Section 11


  1. A                                   7. C
  2. C                                   8. B
  3. B                                   9. C
  4. B                                 10. A
  5. E                                  11. D
  6. A                                  12. B
 
 

Troubleshooting Techniques
Section 12


  1. B                                  11. B,D
  2. A                                  12. E
  3. A,E                               13. B
  4. C                                  14. A
  5. A                                  15. E
  6. C                                  16. D
  7. E                                  17. D
  8. D                                  18. A
  9. B                                  19. C
10. C
 
 
 

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